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Toolbox

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Here you can find a catalogue of tools (i.e models, guides, examples and editable templates) from the course, as well as additional related tools.

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You can use these tools as you make your way through the course and to help you solve the course exercises. 

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Module 3: Collaborative Co-Creation 

Shared value alliances throughout the value chain

THE SUSTAINABLE BUSINESS MINDSET 

Part 1: The sustainable value chain

ANALYSIS

PUTTING IT ALL TOGETHER

Supply chain & procurement guides

  • Guide to buying responsibly

  • Supply chain sustainability

  • SDG compass

  • People and profit

  • Understanding responsible procurement

  • Overksud med omtanke (DK)




    Value chain tools & templates
     

  • Supply chain vs. value chain

  • Upstream downstream

  • Production vs. service industries

  • Value chain impacts

  • Circular supply chains

  • The value circle

  • Circular and valuesbased value chain alliances

  • Circular supply chains

  • Primary direct & Secondary indirect

  • Porter’s generic value chain

  • Value chain analysis

  • Production vs. service industries

  • Value chain impacts

  • Circular supply chains

  • From risk management to supply chain development

  • How to plan your sustainbale supply chain efforts

  • Sustainable supply chains

  • Standards

  • Supply chain checklists

  • Supplier rating matrix 

  • Supplier matrix 

  • Supply chain-related apps and platforms

  • CSR risk check 

  • Sustainable supply chain roadmap 

  • Supplier engagement

  • Supply chain knowledge partners 

  • CSR & Sustainability data systems 

  • Assessment checklist (DK)

  • Leverandør matrix (DK)

  • Handleplaner

  • Kilder til kortlægning af risici 

  • Risikovurdering (DK)

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​ Value chain examples 
 

  • Generic value chain 

  • CSR value chain

  • Consulting value chain

  • Strategic value chain

  • Partnership value chain

  • Textile value chain

  • SDG business model value chain

  • Stakeholder value chain 

  • Industry value chain

  • Service value chain 

  • Business opportunity value chain 

  • SDG value chain

  • Value chain impacts 

  • Value chain impacts (DK)




     

Procurement examples 
 

  • Primary direct & secondary indirect

  • Six procurement examples

  • Responsible procurement ambitions




     

 Due diligence: Human rights & Climate tools 
 

  • Due diligence

  • Human rights

  • Co2 climate 

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Part 2: Collaborative alliances

CUSTOMER ENGAGEMENT

#3. What kind of exchange?

  • Partnership contributions

  • Partnership purpose-contribution 

  • Contributions: business & social entrepreneurs 

  • Formål bidrag partnertabel 

#4. What kind of value?

  • Benefits matrix

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Guides 



#1. Ensure strategic fit

  • CSR approaches 2.0

  • Strategic value match

  • Strategic partnership

  • Shared value matrix 

  • Danone Co-creation guide

  • The partnering toolbook

  • people and profit 

  • Partnerships for sustainable development 

  • Overskud med omtanke 

  • Collaborative alliances guide 

#2. Which kind of partners?

  • Collaborative pathways to scale business engagement in sustainable development

  • Analytical approach to identifying potential strategic partners

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#5. Learn from others

  • 10 rules for sustainability partnerships

Part 3: Customer engagement

Sustainability and sales (B2C, B2G)

Guides​

  • Marketing sustainability to customers 

  • 4 ways to put sustainability into your sales efforts
     

#1. Segment your customers

  • The B2B customer matrix 

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#2. Understand your customer's interests and needs

  • Sales tool

  • Sælgerværktøj

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#3 – Relate your CSR efforts to your customer’s needs

  • Sustainability business model canvas

  • Sales arguments

  • The customer value proposition

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#4 – Build value creation into rewards/bonuses

  • Employee compensation

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#5 – Invite customers to be part of joint CSR efforts

  • Customer engagement principles

  • Value creating customer alliances

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Consumer engagement (B2C)

  • Why engage customers in sustainability efforts

  • Collaborative co-creation throughout the value chain

  • Sustainable customer engagement principles

     

#1. Align with customer segments & needs

  • Understand customer motivation & needs

  • Make it märkbar

  • People and profit

  • Overskud med omtanke

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#2. Choose engagement principles

  • Unilever’s five levers of change

  • 6 sustainable customer engagement principles


 

#3. Choose engagement framework

  • 1. Transparency engagement

  • 2. Partnership engagement

  • 3. Life cycle engagement

  • 4. Collaborative engagement

  • 5. Activistic engagement

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